Commissioner Hub
A housing provider you can trust
Everything local authorities, housing teams and commissioners need to work with confidence. Access comprehensive information on our referral process, governance framework, regulatory compliance, quality standards and operational approach, demonstrating our commitment to delivering safe, accountable and high-quality supported accommodation with measurable resident outcomes.
48hr
Referral decision
commitment
100%
Properties inspected
before occupancy
RSH
Consumer standards
aligned
24hr
Emergency housing
contact line
Why commission Beorma? The standard commissioners need.
Local authorities and commissioners face increasing pressure to commission supported housing providers that deliver demonstrable resident outcomes, maintain the highest standards of quality and compliance, and provide complete transparency and accountability for public funding. Beorma Community Housing was established to meet those expectations.
Our referral process is clear, efficient and transparent. Every property is professionally managed, independently inspected and fully compliant with relevant regulatory and licensing requirements. Our personalised support is structured, measurable and outcome-focused, enabling commissioners to have confidence that residents receive the safe accommodation, tailored support and positive opportunities they deserve, all supported by robust governance and evidence-based reporting.
Our quality committments
All properties independently inspected before occupancy
Named scheme manager for every property
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48-hour referral decision commitment
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Full Birmingham City Council SEA licence before any placement
Genuine support package — not just a licence to occupy
24-hr emergency housing contact line
RSH consumer standards compliance across all four standards
Designated Safeguarding Lead and published policy
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Quarterly outcome reports shared with commissioning partners
Referral and allocation process
A Simple, Transparent and Responsive Referral Pathway
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Beorma Community Housing works in partnership with local authorities, housing teams, commissioners and referral agencies to ensure individuals are placed into safe, appropriate accommodation without unnecessary delay.
Our referral process has been designed to be straightforward, efficient and fully transparent.
Every referral is assessed against the individual's housing needs, support requirements, risk profile and suitability for our accommodation, ensuring the right person is matched with the right environment and level of support.
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Throughout the process, we maintain clear communication with referring organisations, providing timely updates and working collaboratively to support effective discharge planning, tenancy sustainment and positive resident outcomes. From initial enquiry through to placement and ongoing support, our experienced team is committed to delivering a professional, accountable service that gives commissioners confidence in every referral.​​​​​​
1: Contact
LA officer contacts Beorma by form or email. Availability confirmed within 24 hours.
2: Review
Referral assessed against eligibility. Decision within 48 hours.
3: Match
Resident matched to most appropriate scheme based on needs and capacity.
4: Placement
Viewing arranged. Licence signed. Support plan commenced day one.
5: Review
Quarterly updates. Move-on pathway planned with resident and referrer.
Downloads: Essential information at your fingertips
Access our latest policies, referral documents, governance information and supporting resources. Everything you need to understand our services, standards and partnership approach is available to download in one convenient place.
Commissioner
Briefing Pack
Full governance, standards & referral guide.
Referral
Protocol
A step-by-step referral process.
Safeguarding
Policy
Published safeguarding framework.
Housing Quality Summary
Property standards & inspection framework.
Quick access information
Schemes [coming soon]
Discover our range of accommodation schemes, each carefully designed to meet different housing needs while promoting safety, wellbeing and positive resident outcomes.
